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Shipping takes 5-10 business days unless otherwise stated on the product page

Picky kitty? We offer complimentary consultations with a cat behaviourist.

We accept returns within 120 days of purchase if the product is in brand new condition (unused and in its original packaging). We can't accept returns of even lightly used products. Return shipping costs are not included.

We accept returns within 120 days of purchase if the product is in brand new condition (unused and in its original packaging). We can't accept returns of even lightly used products. Return shipping costs are not included.

If you're having trouble getting your cat to use your new product, please reach out to our care team at purr@tuftandpaw.com. Our cat behaviorist has some great techniques to help onboarding.