Join Our Team

At tuft + paw, we're passionate about creating memorable customer experiences for cat people. If you are a cat person with a passion for logistics, operations and 3PL management, we invite you to join our team as the Senior Logistics Coordinator.

Job Description:

 As the Senior Logistics Coordinator, you will play a pivotal role in managing and enhancing our logistics operations. You will oversee the entire process from Vendor to Customer. Your role will encompass logistics management, inventory control, 3PL management & relations, and process improvement.

Responsibilities:

 Logistics Management: Oversee and coordinate the transportation and delivery of goods from suppliers to our warehouse and from our warehouse to customers.

• Maintain records to track, audit and report on inbound and outbound shipping costs.

Inventory Control: Implement a formal cycle count program including a year end count.

• Develop tools to monitor and verify inventory levels based on sales and receipt of goods to avoid stockouts.

Process Improvement: Identify inefficiencies in the logistics process and develop strategies for improvement. Including but not limited to:

• B2B fulfillment and future readiness for new partners

• Inventory balancing across warehouses

3PL Management: Manage relationships with third-party logistics (3PL) providers to ensure effective outsourcing of warehousing, distribution, and fulfillment services.

• Monitor and evaluate 3PL performance through regular reviews and performance metrics to ensure they meet agreed-upon service levels.

• Address any issues or challenges with 3PL partners promptly to maintain smooth operations and customer satisfaction.

Compliance: Ensure all logistics activities comply with relevant regulations and standards.

• Maintain proper documentation for audits and inspections.

 Data Analysis: Use data and metrics to evaluate logistics performance and make informed decisions. Using the data, find opportunities to reduce operational spend.

Requirements:

Cross-functional Collaboration:

• Work closely with other departments such as Customer Care, Planning and Product to support operational aspects of projects and initiatives.

• Provide monthly reports as required on key areas of the business.

Problem-Solving: Strong analytical and problem-solving abilities to address logistics challenges and find innovative solutions.

• Foresight to identify and prioritize opportunities to ensure future success.

Experience:

• At least 3-5 years of relevant work experience in logistics, supply chain management, 3PL or a related field.

• Comfortable and familiar with working in WMS and IMS software.

Location: Based in Vancouver (or remotely in Canada) while aligning with the company's hours of operation.

 How to Apply:

 If you are ready to take our logistics operations to new heights and are genuinely passionate about contributing to a company that loves cats and customer satisfaction, please email your application to jackson@tuftandpaw.com. Introduce yourself, explain why you would excel in this role, and include a link to your LinkedIn profile.

At tuft + paw, we're passionate about creating memorable customer experiences for cat people. If you are a cat person with a strategic financial mindset, strong leadership skills, and a genuine desire to enhance our operational and financial efficiency, we invite you to join our team as the Chief Financial and Control Officer (CFCO).

Job Description:

As the CFCO, you will be the driving force behind our financial strategy and operations, combining the roles of CFO and Controller. You will lead our financial department, overseeing both strategic financial planning and day-to-day accounting operations. Your role will encompass financial management, strategic planning, risk management, and ensuring compliance with accounting and financial regulations.

Responsibilities:

• Strategic Financial Leadership: Develop and execute the financial strategy of the company, aligning it with the company's overall goals and objectives.
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• Financial Operations Management: Oversee daily accounting operations, ensuring accurate financial reporting and compliance with tax laws and regulations.
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• Cash Flow and Inventory Management: Spearhead strategies for optimizing cash flow, focusing on inventory turnover and efficiency, and streamlining purchase order processes to align with financial goals.
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• Contract Negotiations and Cost Reduction: Lead negotiations with suppliers, partners, and service providers to secure favorable terms, reduce costs, and enhance value. Identify and implement cost-saving initiatives across the company.
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• Government Grants and Loan Applications: Identify opportunities for government grants and loans, leading the application process to secure funding and financial support for the company.

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• Financial Planning and Analysis: Conduct thorough financial analysis to guide strategic decisions, manage budgets, and forecast financial trends.
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• Risk Management: Identify financial risks and opportunities, implementing strategies to protect the company's assets and financial health.
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• Regulatory Compliance: Ensure all financial practices adhere to regulatory standards and laws, managing audits and preparing accurate tax filings.
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• Cross-functional Collaboration: Work closely with other departments such as Operations, Product, and Marketing to support financial aspects of projects and initiatives.
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• KPI Management: Establish and monitor financial performance indicators, making data-driven decisions to enhance financial stability and growth.
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Requirements:

• Strategic Financial Mindset: Demonstrated passion for financial strategy, planning, and efficiency.
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• Leadership Experience: Proven experience in leading and managing finance teams, with a focus on strategic financial management and operational excellence.
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• Communication Skills: Exceptional written and verbal communication skills, with the ability to present complex financial information effectively.
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• Analytical Problem Solving: Strong analytical skills with an ability to address financial challenges and find innovative solutions.
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• Financial Systems Familiarity: Proficiency in financial management software and systems is essential.
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• Experience: At least 5-7 years of relevant work experience in finance, with a strong background in both strategic and operational financial roles.
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• Certifications: CPA, CMA, or other relevant financial certifications are highly desirable.
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• Location: Based in Vancouver (or Canada) while aligning with the company's hours of operation.
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How to Apply:

If you are ready to guide our financial strategy and operations to new heights and are genuinely passionate about contributing to a company that loves cats and customer satisfaction, please email your application to jackson@tuftandpaw.com. Introduce yourself, explain why you would excel in this role, and include a link to your LinkedIn profile.

Are you a versatile creative with a passion for storytelling and a love of cats? tuft + paw is seeking a dynamic Content Lead to join our team and support our content strategy. This role offers a unique opportunity to help shape our brand's voice and visual identity across multiple channels. You'll report directly to the Director of Brand Marketing and collaborate closely with other key stakeholders to create compelling content that resonates with cat parents everywhere.

In this pivotal role, you'll drive our content creation efforts, ensuring consistency with our brand guidelines while contributing fresh, innovative ideas. Your work will significantly impact how our brand is perceived and will play a crucial part in our marketing strategies. We want to hear from you if you are proactive, detail-obsessed, and excited to make a big impact on a small team.

Responsibilities:

• Video Editing:

• Edit videos for performance marketing campaigns and assist with editing organic social media content.

• Outsource video editing as needed, sourcing and managing reliable contractors.

• Ensure videos are optimized for viral potential, staying updated on trends and techniques that drive high engagement.

• Copywriting:

• Write engaging copy for brand channels, including but not limited to email newsletters, performance marketing, website, social media, and more.

• Prepare scripts for YouTube (short and long-form videos) and ads.

• Write content for activation signage, packaging, and partnership requests.

• Copyedit blog articles as needed from external contractors to match brand tone.

• Content Creation:

• Assist with photo and video shoot production.

• Develop processes for a consistent content pipeline, working with channel owners to ensure a steady flow of new content, both from internal shoots and external content creators.

• Content Organization:

• Organize and manage content assets, ensuring all files are properly named, uploaded to Google Drive, and easily accessible.

• Maintain a clean and organized content library.

• Creative Briefing:

• Assist in preparing creative briefs for internal and external collaborators.

• Translate requests from channel owners into actionable briefs for graphic designers and contractors.

• Provide creative direction and assist with executing content projects to ensure brand consistency and quality.

• Project Coordination:

• Manage multiple content projects concurrently, balancing deadlines and communicating with internal and external stakeholders.

• Collaboration:

• Work independently and as part of a team to coordinate content efforts with the marketing department and other stakeholders.

• Brand Consistency:

• Ensure all content maintains a consistent tone, look, and feel while exploring new yet familiar ways to push the brand’s guidelines.

• Create content that resonates with cat parents.

Requirements:

• 3 years of professional experience in digital content creation or a related field.

• Strong portfolio showcasing a variety of content projects across different channels

• Demonstrated ability to create and edit viral content for social media.

• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and familiarity with graphic design tools (e.g., Adobe Photoshop, Illustrator, Canva).

• Experience in e-commerce or CPG preferred.

• Excellent written and verbal communication skills.

• Creative thinker with the ability to generate engaging content ideas for cat parents.

• Exceptional organizational and time management abilities, ability to handle multiple projects and prioritize effectively.

• Collaborative team player with leadership potential.

• Thrive in a fast-paced start-up environment.

• Eager to take on new challenges and introduce innovative ideas.

• Must love cats and have a strong understanding of life with cats.

Location: Remote (with optional co-working spaces and monthly meetups in Toronto and Vancouver)

About tuft + paw:

A design company for life with cats. We’re a team of designers, engineers and cat behaviorists who are committed to creating products that elevate the home we share with our cats.

We're a young company and our culture is always evolving, but some things will never change: we love cats (obviously), and we value results-driven, self-motivated, smart, and resourceful people.

Our team members are encouraged and expected to make a massive impact on company processes, growth and success.

• Freedom and flexibility to set your own hours and work from wherever you want

• We're remote, but we also have optional co-working spaces and monthly meetups in Toronto and Vancouver

• We respect your time and use tools like Loom and Asana to avoid big group meetings

• We thrive on feedback (regardless of seniority) and see failures as learning opportunities.

• There will be ample opportunities for professional growth and development as a small but growing start-up

 

Are you a seasoned graphic designer with a keen eye for aesthetics and a love of cats? tuft + paw is seeking a highly creative and detail-oriented Senior Graphic Designer to join our team. This role is a unique opportunity to be the driving force behind our brand's visual identity across both print and digital media. As the sole graphic designer on our team, you'll report directly to the Director of Brand Marketing and collaborate closely with other key stakeholders to create compelling designs that resonate with cat parents everywhere.

In this pivotal role, you'll be able to lead our visual design efforts, ensuring consistency with our brand guidelines while contributing fresh, innovative ideas. Your work will have a significant impact on how our brand is perceived and will play a crucial part in our marketing and product strategies. We want to hear from you if you are proactive, detail-obsessed, and excited to significantly impact a small team.

Responsibilities:

• Packaging Design:

• Own all aspects of our packaging design, including concept development, structural design, generating dielines, proofing, and prototypes.

• Collect feedback from stakeholders and ensure the final design meets production standards and specifications.

• Oversee the day-to-day process of packaging development and liaise with the Product Design team to follow up on sample development and modifications.

• Retail Displays:

• Conceptualize and create visually engaging retail displays such as endcaps, shelf labels, banners, POP displays, and visual merchandising materials.

• Print Marketing Materials:

• Design and produce printed assets for various marketing needs, including packaging inserts and activation materials.

• Digital Marketing Materials:

• Create digital assets for performance ads, email newsletters, presentations, and social media channels.

• Perform minor video editing to add 2D graphic movements.

• Photo Editing:

• Edit product and lifestyle photos, creating realistic photo manipulations and ensuring color matching.

• Project Coordination:

• Manage multiple design projects concurrently, balancing deadlines and communicating with both internal and external stakeholders.

• Collaboration:

• Present design concepts clearly and concisely, including mock-ups for presentations.

• Work independently and as part of a team to coordinate design efforts with the marketing department and other stakeholders.

• Actively seek and incorporate feedback to refine designs, managing input from multiple stakeholders.

• Brand Consistency:

• Ensure all design work maintains a consistent look and feel, exploring new yet familiar ways to push the brand’s guidelines.

• Create promotional graphics and marketing materials that reflect the brand’s image and resonate with target audiences.

• Maintain brand standards and help evolve visual systems as we continue to grow into new markets and partnerships.

Requirements:

• Minimum of 5 years of graphic design experience.

• Strong portfolio showcasing a variety of design projects across print, packaging, and digital marketing materials.

• Training or degree in Graphic Design.

• Mastery of Adobe Suite (Photoshop, Illustrator, InDesign).

• Experience in a high-volume, deadline-driven environment in an ecommerce or retail-related industry.

• Knowledge of e-commerce and digital content best practices.

• Strong understanding of page layout and typography.

• Minor video editing skills and experience with animated content, typography, or moving images.

• Efficient photo retouching abilities (ie. coloring)

• Ability to handle multiple projects and prioritize effectively.

• Collaborative team player with leadership potential.

• Eager to take on new challenges and introduce innovative ideas.

Location: Remote (with optional co-working spaces and monthly meetups in Toronto and Vancouver)

About tuft + paw:

A design company for life with cats. We’re a team of designers, engineers and cat behaviorists who are committed to creating products that elevate the home we share with our cats.

We're a young company and our culture is always evolving, but some things will never change: we love cats (obviously), and we value results-driven, self-motivated, smart, and resourceful people.

Our team members are encouraged and expected to make a massive impact on company processes, growth and success.

• Freedom and flexibility to set your own hours and work from wherever you want

• We're remote, but we also have optional co-working spaces and monthly meetups in Toronto and Vancouver

• We respect your time and use tools like Loom and Asana to avoid big group meetings

• We thrive on feedback (regardless of seniority) and see failures as learning opportunities.

• There will be ample opportunities for professional growth and development as a small but growing start-up

 

Send jackson at tuftandpaw.com an email with answers to the below questions. We keep all this info on file for future hires.

• What is your ideal position?
• Can you share an example or two that demonstrate how and why you're an expert in what you do?
• What do you think you're better at than most people who have the same role as you?
• What do you think you're worse at than most people who have the same role as you?
• What do you think is the most important skill set for someone in your role?
• What specific thing are you extremely good at in your job?
• What work accomplishment are you most proud of in your current role?
• Can you share a link to your LinkedIn profile so I can get to know you a little better?